PKWARE Top Ranked Financial Services Institution Case Study

The company’s business goals for this project focused on aligning with requirements for secure data storage and exchange with customers like CVS, Target®, Office Depot® and Discover® Financial, without introducing inefficiencies that would negatively impact those existing business relationships. There was also a requirement to meet customer Service Level Agreements (SLAs). The company wanted to shorten time to market and speed invoicing with new customers and be in a position to accommodate future revenue growth and expansion of the business through acquisition.

Complete the form to download this resource in full.

Our Partners

We work with leading vendors to supply powerful and reliable data security solutions.

What Our Customers Say

“HANDD have always been supportive in dealings with the many CSC accounts where GlobalSCAPE has been installed. Nothing is ever too much trouble.”

Gill Douglas

Enterprise Application & Intelligence, CSC

“All my experiences with HANDD have been very positive! From my first dealings with Laura who responded to all questions quickly and in detail to my latest working with various members of the Support Team who all are eager to assist and give a working solution.”

Darrel Leech

Suzuki

“It has been awesome working with HANDD staff during the trial and implementation period. They show such professionalism and dedication. We love the product very much. I would like to say a big THANK YOU to Chee Wai Tan for his enthusiasm and commitment toward Lufthansa Systems APAC.”

Iskandar Omar

Lufthansa Systems Asia Pacific Pte Ltd.

“We find both the level support and response times meets the requirements of our business at present and are very happy with what we have been provided with up to now. There always seems to be someone with the knowledge required or able to put us in touch the correct person if not whether it be a sales or technical issue.”

David Condron

UNIX Team, Hargreaves Lansdown

“Our work with HANDD Business Solutions for support with GlobalSCAPE [EFTP & Mail Express] has been beyond our expectations in terms of customer service, they are always quick to respond and never fail to resolve an issue. Over the years they have provided us support with application upgrades, server migrations & supplying accurate information relating to projects. HANDD are without exception very professional and it has been a pleasure working with the company.”

Martin Petty

QBE [CSC]

“I’ve been extremely happy with all my dealings with HANDD. They’ve always been very quick to respond to any technical issues and the advice has been spot-on. It comes across that they use and understand the GoAnywhere software very well.”

Stephen Harcourt

HR Wallingford

“GlobalSCAPE support was always an issue to us due to us being in a different time zone. Since working with HANDD, this is no longer an issue. HANDD are very prompt and professional when dealing with clients. Engineers like Chee Wai Tan always provide professional feedback, follow up, provide guidance as well as technical knowhow when we need this. We are a happy client and looking forward to working with HANDD further.”

Danny Poon

Ascender